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Shipping Policy

At Bakery Bites Cafe, we are committed to delivering freshly baked treats to your doorstep with care and precision.

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1. Delivery Areas

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We provide delivery services across all major cities and regions in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

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2. Delivery Timings

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  • Orders are delivered between 9 am - 9 pm

  • Specific time slots can be arranged upon request, subject to availability.

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3. Delivery Charges

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  • Delivery fees vary based on your location and the size of the order.

  • Free delivery is available for orders above AED 1000

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4. Order Processing Time

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  • For standard cakes and bakery items, same-day delivery is available for orders placed before 7 pm.

  • Customized cakes require at least 2 days' notice.

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5. Handling and Packaging

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  • All items are carefully packaged to ensure freshness and prevent damage during transit.

  • In the rare event of damage during delivery, please contact us immediately with pictures of the item.

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6. Delivery Instructions

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  • Please provide accurate delivery details, including address, contact number, and any special instructions.

  • The delivery driver will contact you upon arrival to ensure a smooth handover.

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7. Delivery Delays

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  • While we strive to deliver on time, unforeseen circumstances such as traffic or weather conditions may cause delays. We will keep you informed in such cases.

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8. Return and Refund Policy

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  • Due to the perishable nature of our products, returns are not accepted. However, if there is an issue with your order, please notify us within 24 hours, and we will work to resolve it.

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9. Contact Us

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For any delivery-related queries, please reach out to us at:

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